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Terms and Conditions
Purchases from this Kallini Puppets website are subject to the following terms and conditions:
- By placing an order for any product listed for sale on this website, whether by online credit or debit card, by credit or debit card over the phone or by cheque, postal order or bankers draft, you agree to these terms and conditions numbers 1-10 inclusive as listed on this page.
- All prices quoted on this website are exclusive of postage and packing. We are gradually changing from a percentage of order value postage system to a set amount for each puppet. In the mean time, any puppets not changed to the new system will be charged at the rate of between 7.5 and 10 percent of total order value. (depending on puppet type). Postage and packing is added at the checkout and applies to orders for delivery to the UK only unless the new non UK payment buttons are available for any particular puppet. For orders placed for delivery outside of the UK where the new payment buttons are not available, please contact Kallini Puppets for a quotation. In this instance shipping rates quoted at the checkout do NOT apply to orders for delivery outside of the UK and must be ignored.
- Kallini Puppets will obtain proof of postage for all items dispatched. Kallini Puppets are not responsible for any goods lost in transit.
- All items are carefully examined before being carefully packaged and are guaranteed to leave our premises in perfect condition (unless descibed otherwise). Kallini Puppets can not be held responsible for damage in transit.
- Goods paid for online will be dispatched within 48 hours except when ordered on a Saturday AM when they may not be despatched until Monday PM. Goods paid for by cheque will be despatched upon clearance of the cheque. Goods paid for by postal order or bankers draft will be dispatched upon receipt of postal order or bankers draft. Certain puppets, for example several of the ventriloquist dummies, have special delivery conditions which override the aforementioned conditions.
- Puppet measurements given on this site are approximate only, usually to the nearest inch and are given as a guide to the puppet size only.
- Refunds will be considered only in the following circumstances
- If the items have been incorrectly described within this website
- If any puppet item is found to be faulty we will refund the full amount on receipt of the puppet. Notice of the fault must be given within seven days.
- Whilst Kallini Puppets will endeavour to remove out of stock items from this website as soon as possible or display a SOLD sign or similar, in the event that a purchase is made for stock which has been sold and will not be replaced, for example most second hand stock, a full refund will be made. Kallini Puppets will contact you to inform you of the situation.
- Any person attempting to use a stolen or invalid credit or debit card to fraudulently purchase items from this site will be prosecuted by Kallini Puppets to the full extent of the law.
- The Kallini Puppet website resides on servers situated within the UK and is thus subject to the laws and statutes of the United Kingdom of Great Britain.
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