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Terms and Conditions
Purchases from this Kallini Puppets website are subject to the following terms and conditions:
- By placing an order for any product listed for sale on this website, whether by online credit or debit card, by credit or debit card over the phone or by cheque, postal order or bankers draft, you agree to these terms and conditions numbers 1-10 inclusive as listed on this page.
- All prices quoted on this website are exclusive of postage and packing. Postage and packing will be added to the shopping cart and will vary depending upon the country to which the order is to be posted and the total weight of the order.
- Kallini Puppets will obtain proof of postage for all items dispatched. Kallini Puppets is not responsible for any goods lost in transit.
- All items are carefully examined before being carefully packaged and are guaranteed to leave our premises in perfect condition (unless descibed otherwise, for example in the case of pre-owned puppets). Kallini Puppets can not be held responsible for damage in transit.
- Goods paid for online will usually be dispatched within two business days. Goods paid for by cheque will be despatched upon clearance of the cheque. Goods paid for by postal order or bankers draft will be dispatched within two days of receipt of postal order or bankers draft. Certain puppets, for example several of the ventriloquist dummies, have special delivery conditions which override the aforementioned conditions.
- Puppet measurements given on this site are approximate only, usually to the nearest inch and are given as a guide to the puppet size only.
- 14 day money back guarantee. You may return any item purchased from Kallini Puppets for a full refund of the goods within 14 days of delivery for any reason. Goods must be in their original packaging and unused. Original P&P are direct costs and we regret that they cannot be refunded. We do not normally refund returns postage unless the item is faulty. Purchases are also protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item.
- Whilst Kallini Puppets will endeavour to remove out of stock items from this website as soon as possible or display a SOLD sign or similar, in the event that a purchase is made for stock which has been sold and will not be replaced, for example most second hand stock, a full refund will be made. Kallini Puppets will contact you to inform you of the situation.
- Any person attempting to use a stolen or invalid credit or debit card to fraudulently purchase items from this site will be prosecuted by Kallini Puppets to the full extent of the law.
- The Kallini Puppet website resides on servers situated within the UK and is thus subject to the laws and statutes of the United Kingdom of Great Britain.
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